7j770 Privacy Policy

At 7j770, we are committed to safeguarding the privacy and personal information of every user who visits or registers on our platform. This Privacy Policy applies to all services offered by 7j770, including cricket betting, live casino, slots, crash games such as Aviator, and all other gaming and wagering services available at 7j770.vip.

By accessing our website and using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our platform immediately. We encourage all users — especially those based in Dhaka, Chittagong, Sylhet, and across Bangladesh — to review this document carefully before creating an account or placing any wager.

1. Information We Collect

When you register and use 7j770, we collect certain personal and technical information to provide you with a secure, personalised, and reliable gaming experience. The categories of information we may collect include:

• Identity information: your full name, date of birth, and a copy of a government-issued identification document for KYC verification purposes.
• Contact information: your email address, mobile phone number, and city or region within Bangladesh (e.g. Dhaka, Chittagong, Rajshahi, Sylhet, Khulna).
• Financial information: payment method details including bKash wallet numbers, Nagad account references, Rocket mobile banking references, and Upay details. We do not store full card numbers or banking PINs.
• Technical and device information: IP address, browser type, device model, operating system version, and session timestamps used to secure your account and detect fraudulent activity.
• Behavioural and usage data: your betting history, game activity logs, deposit and withdrawal records, bonus usage, and customer support communications.

We collect only the data that is necessary and proportionate to the purpose for which it is collected. We do not collect sensitive personal data (such as racial or ethnic origin, health data, or political opinions) unless explicitly required by applicable law.

2. How We Use Your Information

The personal information we collect is used strictly for the purposes listed below. We do not use your data for any purpose beyond those stated here without your explicit consent:

• Account management: to create, verify, and maintain your 7j770 account, including age verification to confirm you are 21 years or older as required by our responsible gaming policy.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard accurately and in a timely manner.
• Platform security and fraud prevention: to monitor unusual account activity, detect fraudulent transactions, and protect all users on the platform.
• Customer support: to respond to your queries, complaints, and requests submitted via email or live chat, and to maintain records for dispute resolution.
• Service improvement and personalisation: to analyse usage patterns, optimise platform performance, and tailor game recommendations and promotional offers to your preferences.

3. Cookies and Tracking Technologies

7j770 uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and analyse site traffic. Cookies are small text files stored in your browser that allow us to recognise your device on return visits. We use the following categories of cookies: essential cookies (required for the platform to function), analytical cookies (to understand how users navigate the site), and preference cookies (to save your language and display settings).

You may control or disable cookies through your browser settings at any time. However, please note that disabling essential cookies may affect the functionality of certain features on the 7j770 platform, including the ability to log in and manage your account balance.

4. Data Sharing and Disclosure

7j770 does not share your personal information with third parties except in the limited circumstances described below. Any third parties with whom we share data are contractually obligated to protect it to the same standard we maintain:

• Payment processors: transaction details are shared with authorised payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process your deposits and withdrawals.
• Legal and regulatory authorities: if required by applicable law or a lawful order from a competent authority, we may disclose information necessary to comply with legal obligations.
• Technology and security service providers: trusted infrastructure partners (such as server hosting or fraud-detection providers) who process data on our behalf under strict confidentiality agreements.

We will never disclose your personal information to advertisers, data brokers, or unrelated commercial entities. Your privacy is not a product we trade.

5. Payment Data and Financial Security

All financial transactions on 7j770 — including deposits via bKash and Nagad and withdrawals to Rocket or Upay accounts — are processed through encrypted, secure channels. We do not store full mobile banking PINs, full card numbers (PAN), or CVV codes on our servers. Payment reference numbers and partial identifiers are retained solely for transaction reconciliation and dispute resolution.

We strongly recommend that all users keep their 7j770 account passwords unique, difficult to guess, and never share them with anyone — including 7j770 staff. Our customer support team will never ask for your password.

6. Data Retention

7j770 retains your personal data for as long as your account remains active or as long as is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is closed or deactivated, we will retain certain data for the legally required period and then delete or anonymise it securely.

Transaction records related to deposits and withdrawals are retained for a minimum of five years to comply with applicable anti-money-laundering and financial record-keeping requirements. Inactive accounts that have had no activity for more than three years may be closed and their data archived or deleted in accordance with this policy.

7. Your Rights and Choices

As a registered user of 7j770, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy:

• Right to access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: you may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to deletion: you may request that we delete your personal data, subject to legal retention obligations and active bonus or withdrawal conditions.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances, such as while a dispute is being investigated.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you promptly.

8. Security Measures

7j770 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our platform uses 256-bit SSL encryption for all data in transit, secure server infrastructure, regular security audits, and access controls that limit which staff members can view sensitive user information.

While we take all reasonable steps to protect your information, no method of data transmission over the internet or method of electronic storage is 100% secure. We encourage users to choose a strong unique password for their 7j770 account, enable any available two-factor authentication features, and immediately notify our support team if they suspect unauthorised access to their account.

9. Third-Party Links

The 7j770 platform may reference or display content associated with game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While these providers operate within our platform environment, their own privacy practices are governed by their respective policies. 7j770 is not responsible for the privacy practices of third-party game studios or technology partners whose products appear on our platform. We do not link to external websites and recommend users exercise caution when navigating to any external destination.

10. Children's Privacy

7j770 is strictly an adult gambling platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user under 21 has registered and provided personal information, we will immediately suspend that account and delete the associated data. Parents and guardians in Bangladesh are encouraged to use parental control tools to prevent underage access to gambling platforms.

11. Changes to This Privacy Policy

7j770 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage all users to review this policy periodically to stay informed of how we are protecting their information.

Your continued use of 7j770 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must discontinue use of the platform and contact our support team to request account closure.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7j770 handles your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 2 business days.

You can reach us by email at: [email protected]